Perguntas Frequentes - Qualidade e Procedência

About nutriamazonia

What is nutriamazonia?

nutriamazonia is a specialized platform for natural supplements inspired by the Amazon's biodiversity. We carefully select and offer high-quality products from certified suppliers, making premium natural supplements for health, energy, immunity, beauty, and wellness easily accessible to our customers.

Do you manufacture the products?

We are a curation and distribution platform. We partner with certified manufacturers and trusted suppliers who follow rigorous quality standards. Our mission is to select the best natural supplements on the market and make them accessible to our customers.

Quality and Certifications

How do you ensure product quality?

We work exclusively with suppliers who have recognized certifications and products registered with ANVISA (Brazilian Health Regulatory Agency). Each supplier is carefully selected based on strict criteria including quality, reputation, and compliance with Brazilian supplementation standards.

Are the products registered with ANVISA?

Yes. All supplements offered on our platform have valid ANVISA registration and comply with Brazilian standards for dietary supplements. Registration information is available on each product page.

Do the products undergo quality testing?

Yes. Our partner suppliers conduct regular laboratory testing on their products, including purity analysis, active ingredient potency, and safety testing. We only work with manufacturers who follow Good Manufacturing Practices (GMP).

Sourcing and Suppliers

Where do the products come from?

Our products are supplied by certified manufacturers located in Brazil and, in some cases, imported from recognized international suppliers. We prioritize partners who use quality natural ingredients, including extracts from Amazon biodiversity when available.

How do you select suppliers?

We evaluate each supplier based on multiple criteria: quality certifications (GMP, ISO), ANVISA product registration, market reputation, information transparency, sustainability practices, and customer reviews. Only partners who meet our standards are included in our catalog.

Are the ingredients really from the Amazon?

Many of our products contain ingredients inspired by or derived from Amazon biodiversity, such as açaí, guarana, Brazil nuts, cupuaçu, and other superfoods. We work with suppliers who source these ingredients responsibly and sustainably.

Shipping and Delivery

How does product shipping work?

We work with an integrated logistics system. When you place an order, it is processed and shipped directly from our distribution partners to your home. This allows us to offer a wide variety of products efficiently and quickly.

What is the delivery time?

Delivery times vary according to your location and the product chosen. Generally, deliveries are made within 7 to 15 business days throughout Brazil. You will receive a tracking code once your order is dispatched.

Do products come with an invoice?

Yes. All products are shipped with a valid invoice, guaranteeing the origin and legality of the purchase.

Safety and Trust

Are the products safe for consumption?

Yes. All products available on our platform are registered with ANVISA and manufactured following Brazilian food safety standards. We always recommend reading the label information and consulting a healthcare professional before starting any supplementation.

How can I verify product authenticity?

Each product has ANVISA registration information that can be verified on the agency's official website. Additionally, products arrive in original sealed packaging from manufacturers, ensuring authenticity and safety.

What if I have problems with the product?

We offer a satisfaction guarantee. If you receive a defective, damaged, or different product than advertised, contact us within 7 days of receipt. We will work to resolve the situation through exchange, refund, or another appropriate solution.

Product Information

Is the nutritional information accurate?

Yes. All nutritional information, ingredients, and usage instructions are provided by certified manufacturers and comply with ANVISA requirements. We faithfully reproduce the information from the original labels.

Do the products contain artificial additives?

This varies according to each product and manufacturer. We prioritize products with natural formulations in our catalog. Complete information about ingredients and composition is available on each product page.

Are the products vegan?

We offer both vegan and non-vegan products. We clearly identify in each product description whether it is suitable for vegans and vegetarians. Use the search filters to find vegan products.

Sustainability and Responsibility

Does nutriamazonia support sustainability?

Yes. We prioritize suppliers who adopt sustainable practices, use responsibly sourced ingredients, and respect the environment. We believe that personal wellness should go hand in hand with caring for the planet.

How do you contribute to Amazon preservation?

By choosing products with Amazon ingredients from responsible suppliers, we encourage sustainable extraction practices that value the standing forest. Part of our mission is to promote the conscious use of the Amazon's natural resources.

We are available to answer your questions via email at nutria-mazonia@outlook.com or through the contact form on our website. We respond to all messages within 24-48 business hours.

Can I request additional information about a product?

Yes! If you need more detailed information about ingredients, certifications, or the origin of any specific product, please contact us. We will be happy to provide all available information from our suppliers.